Customer-Mind serves business leaders who want to increase their company profits by increasing value for their clients or customers.

Customer-Mind has successfully enhanced the growth of large organisations (especially in the financial services and telecommunications industry) by helping them to better understand their customers.   We then work with them to combine that customer intelligence with their unique culture, brand, competencies and technology to offer products and services that their customers strongly value.

Customer-Mind is a customer strategy company.

Our clients benefit from our expertise in customer psychology, business intelligence, and leadership in brand and culture.  We enthusiastically share our knowledge through consulting, training and research reporting, serving our clients through practical guidance and insights about:

  • Becoming more customer-centric
  • Developing a corporate culture that’s passionate about service
  • Treating customers fairly