Treating customers fairly

Customer-Mind has specialist knowledge and experience in implementing and training Treating Customers Fairly (TCF).  We can help you.

Would you like….

  • Someone who has had experience implementing TCF in other companies to give you some useful, practical advice?
  • A presentation to be given your Executive team to explain Treating Customers Fairly and their responsibilities in this regard?
  • Some guidelines concerning setting out a TCF implementation plan?
  • Some help in identifying suitable TCF management information (MI) for your organisation?
  • Someone to brief your management team so that they understand the full extent of TCF and their role in ensuring it?
  • To arrange training for key employees who need to see how TCF is part of their day to day work?
  • Someone to work alongside you who understands all the elements required to embed TCF into a culture?

If you answered yes to any of these questions, read on or contact us.