Customer-Mind works with business leaders who are determined to create better value for their customers and who believe that by doing so effectively, they can create better value for their shareholders and employees.  We are here to help you to succeed in this regard.

We don’t apply a “one-size-fits-all” approach.  We listen to your needs, your customer-related problems and opportunities, and work with you.  Our advice is rooted in a decade of focused study of customer behaviour.  Our recommen-dations are based on practical hands-on experience in the corporate world.

Customer-Mind helps companies to attract, keep and grow more customers. This includes consulting in a range of customer strategy issues: customer-centric culture; customer data; customer experience design; customers fairness; and more.